Getting Started

How do I view my membership details?
To view your membership, access the side menu (upper right) from the home screen. Click on My Account to view your membership details. 
Wed, 18 Mar, 2020 at 12:27 PM
Why am I not able to download a game?
Should you encounter any issues downloading a game, check the following: The storage space on your device (game will not download if there is insufficient...
Wed, 18 Mar, 2020 at 12:27 PM
Will the PlayEdge Games work on 4G/LTE mobile network?
To ensure that you are able to play games freely without any delays, we do recommend turning on your device's Wi-Fi. Even though connections such as 4G...
Wed, 18 Mar, 2020 at 12:29 PM
Which devices can support PlayEdge Games?
PlayEdge Games is available on mobile devices with Android version 6 and above and iOS devices running iOS 11 and above.
Wed, 18 Mar, 2020 at 12:30 PM
How to subscribe?
GO to playedge.games, then follow the steps. Click on a game to see sign up page.
Wed, 18 Mar, 2020 at 12:34 PM
How to unsubscribe?
We hate to see you leave! If you wish to unsubscribe or cancel your PlayEdge Games membership, you may do so inside the settings menu. From the side me...
Sat, 19 Dec, 2020 at 1:10 PM
Why do I see some games that are not compatible to my phone?
We strive to make sure all games in the store are compatible with all devices. However, in rare instances there may be some games that are only compatible f...
Wed, 18 Mar, 2020 at 12:35 PM
How do I check my software version on my device?
To check your software or firmware version on your device: Locate your device's Settings and click on it Navigate to the General tab or scroll to G...
Wed, 18 Mar, 2020 at 12:35 PM
How do I update my Android version?
To update your system software or firmware on your device: Locate your device's Settings and click on it Navigate to the General tab or scroll t...
Wed, 18 Mar, 2020 at 12:36 PM
Why can't I play games on desktop?
Please confirm that you are logged into your account on the desktop.  You can login using your Sprint phone number/PIN.  This will ensure that you can conti...
Wed, 18 Mar, 2020 at 12:38 PM